Mr. Jones called back in today. Issue is still unresolved he was advised to allow a little more time to resolve .

By Interface, Cityworks: 10/13/2015 2:20:53 PM

By 311highpriority@richmondgov.com, Citizen: 10/13/2015 14:20:52 PM
Mr. Jones called back in today. Issue is still unresolved he was advised to allow a little more time to resolve .

customer has called in to check on status of issue just wants to make sure it is still open because he has had to report this about 4 times since March would like resolved before winter months come.

By Interface, Cityworks: 10/28/2015 10:59:20 AM

By 311highpriority@richmondgov.com, Citizen: 10/28/2015 10:59:20 AM
customer has called in to check on status of issue just wants to make sure it is still open because he has had to report this about 4 times since March would like resolved before winter months come.

Citizen called in about this ticket

@Mr. Jones....the only thing the City does quickly is acknowledge these problems (done by a computer). The people part of the equation is another matter unfortunately :-(

Anybody home?

Customer Jones called in to follow up on his ticket regarding potholes in the alley. Advised that his ticket has been acknowledged and is on the list of customer concerns

The customer Mr. Jones called to see when the potholes was going to fixed.