General Bus Request/Incident Archived

936 State Street New Haven, Connecticut Show on Map Hide Map
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Reporter

Issue ID:

2994269

Submitted To:

CT Transit - New Haven

Category:

General Bus Request/Incident

Viewed:

4065 times

Neighborhood:

Bishop-Hine

Reported:

on

Description

Yesterday, I waited in vain for 20 minutes for the 1:02 to take me to an appointment downtown. Now running late, I hired an Uber. CT Transit responded to my online complaint and apologized, saying there had been a mechanical breakdown.

Isn't there a way to alert passengers to such delays? I am lucky enough to be able to afford the occasional Uber if necessary and I was going to an appointment, not a job.

But what about the many, many people who rely on public transportation to get them to their jobs? Who cannot afford an alternative and may be late and get fired?

New Haven MUST develop reliable public transportation. In 2016, there has to be some kind of app that can be used to alert people to mechanical breakdowns!


5 Comments

  • Carissa (Registered User)

  • MNHGA (Registered User)

  • Harriet Iboll (Registered User)

  • Kent 14 (Registered User)

  • Closed Harriet Iboll (Registered User)

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