A service technician will be sent to investigate. Thank you for contacting the City of Jacksonville.

The work has been completed. The cleanout is so tall, my lawnmower can't roll over it. And, the sewage that spilled into the street along the curb wasn't washed away, & the stench is awful! Otherwise, looks like the job was completed for our neighbor in a timely fashion.

Thanks to the city for following up in less than 24 hours & correcting the issue I mentioned yesterday evening. The stepped-up response to citizen feedback is a strong statement about Our Town's leadership & support staff's intention to provide the best service possible it its citizens. I'm grateful.

Your concern/issue has been resolved. Thank you for working with the City of Jacksonville.