You can expect an update on your service request on approximately 2018-11-18T13:54:05.

You can expect an update on your service request on approximately 2018-11-20T13:54:00.

All requests after business hours and on weekends will be investigated within 48 hours from the date received. If you have received this message your request has been received and your projected review date has been reset. Thank you.

You can expect an update on your service request on approximately 2018-11-30T13:54:00.

A work order has been issued to repair the pothole/pavement issue. The projected completion date has been updated.

You can expect an update on your service request on approximately 2018-12-07T13:54:00.

We expect to put in temporary patch work for this area next week until we can make more permanent repairs scheduled for the summer of 2019. Thank you for your patience.

You can expect an update on your service request on approximately 2019-03-15T13:54:00.

Out of curiosity, why was 13th street not overlaid when the rest of College Hill & Westboro area was? It seems to be the only missed street that I've seen that wasn't done. I've asked other ways previously but have never received a response.

A number of streets within the College Hill and Westboro area did have preventative maintenance performed in 2018. This included sealing the cracks in the asphalt and then placing a protective surface seal over the asphalt – called microsurfacing. As stated, 13th Street did not have the same preventative measures done. The main reason was the city used the funds available where the surface treatment would provide the biggest positive impact. With that said, 13th Street is still a definite candidate for future preventative surface treatment. At this time, we do not have a schedule for any improvements to 13th however the road condition will continue to be monitored and repairs programmed as conditions warrant and as funding becomes available.

My block of 13th Street was microsurfaced this year. However, the crew has either not fixed the potholes or only some of them in the alley. There are still two large potholes at the mouth of the alley at the location described above. Please as them to take care of them.

Also, please describe the permanent work that will be done in 2019. Will this mean I can't park my car in the garage? Given the high rate of car burglaries in my neighborhood, I am not thrilled with a lengthy project that will prevent me from securing my car safely. Please advise. Thank you.

You can expect an update on your service request on approximately 2019-04-05T13:54:00.

We will back out to your alley to patch potholes with hot asphalt mix as soon as we have access to it.
As for permanent work, engineering is doing microsurfacing in the North East side of Topeka this year. You can look on the city website for all large reconstruction projects slated for 2019. Thank you.

You can expect an update on your service request on approximately 2019-04-15T13:54:00.

We will be receiving hot asphalt mix later this week and conduct repairs once that occurs. Thank you for your patience.

You can expect an update on your service request on approximately 2019-04-29T13:54:00.

I've noticed in the alley behind 1308 High that as the alley deteriorates there are some concrete slabs that have been rising up (this is on the west side of the alley) next to a wooden fence. Over the years they have been getting worse. They are starting to push against my fence. There are plans to do some repairs to the fence but if there is to be construction in that area - like repairs - the crew may need to access the property the fence is on. Are there plans to fix the cracking and uplifting that is occurring? Until I know more I am reluctant to start any repair work for fear it might be torn down and I have to pay to do it a second time. What do I have to do to find out what the repair strategy for the alley is and when it might be executed? It is becoming difficult to maintain personal property if the infrastructure is collapsing.

In addition to Steve's comments above, as the homeowner, I would like to receive notice before you close the alley,if you are, and as to the expected date of construction and the length of repair time. THank you.

You can expect an update on your service request on approximately 2019-05-07T13:54:00.

We are currently reviewing the status of the alley ways by priority and plan to get more updates to you at the end of next week

You can expect an update on your service request on approximately 2019-06-13T13:54:00.

Due to a high volume of asphalt repair work orders, the projected completion date has been extended. Thank you for patience as we work towards completing these as quickly as possible.

Not trying to be difficult but...the real question is whether or not you’re actually going to replace the alley. We’re beyond pothole repairs. It makes no sense for us to spend money to repair a fence if you’re just going to redo the alley and we’re forced to do the fence again. If you don’t know who can we contact? We’re happy to work with whomever.

You can expect an update on your service request on approximately 2019-07-08T13:54:00.

All that the maintenance department will do for this alley is patch potholes and cracks as needed. The engineering department is who you will need to get ahold of to know if a complete redo of the alley is scheduled in the future. Their number is 368-3033. In the meantime, we will be out in the near future to apply hot mix to potholes in this alley.

You can expect an update on your service request on approximately 2019-08-09T13:54:00.

Due to a high volume of alley repair work orders, the project completion date has been extended. Thank you for your patience as we work towards completing these as quickly as possible.

It’s ok. You can tell us the new project completion date. We’re just the taxpayers. We promise not to tell anyone.

This was first requested in November 2018. It is July 2019. Seven and a half months have passed with nothing but empty promises and delays. There is really no excuse to continue to ignore this problem when it can be addressed with one-two days of work. This is only one of the parts of the alley that is alarming. The remaining deep potholes are in the first 20 feet of the alley. It is time to stop the excuses and fix it! Thank you.

We are still working on getting this repaired as soon as we can. Thank you for patience.

You can expect an update on your service request on approximately 2019-10-03T13:54:00.

That will make it 11 months since I made the first request. Meanwhile, it has deteriorated further. Do you have ANY intention of completing a repair? How am I supposed to fix my fence when I can’t reach it due to large blocks of heaving concrete? See photo above. I expect in October, you will simply add another comment putting off the repair until next spring. How long will this delay continue?

You can expect an update on your service request on approximately 2019-11-15T12:00:00.

The next update is the middle of November. Isn't that like when construction season is over? Are there any city plans to repairing alleys? This isn't the only alley in this part of Topeka that is falling apart. Numerous large garbage trucks run up and down the alleys weekly. They can't be helping the condition of the alleys.

The section where the pavement has upheaved is continuing to get worse. Pretty soon, the slabs will be vertical as a result of the garbage trucks. In addition, potholes have been so deep they will with standing water causing mosquito infestation to occur. It has been NEARLY a year since my initial request to address this. I will contact KSNT News on Your Side and request an investigation into why the city can't make repairs for a year.

You can expect an update on your service request on approximately 2019-12-05T12:00:00.

We will be out in the next few weeks to finish up the last of our alley backlog. We apologize for the delay as we have been trying to work through them as quickly as possible throughout the past several months. Unfortunately, this is all we can do until a capital improvement project can be scheduled to replace alleys in your area.

Thank you for submitting this request (#86858). It has been addressed and is now closed. If you have any questions, please call us at 785-368-3111.

Thanks for fixing this request!