Crew can't empty recycling toters that have any contamination such as plastic bags, styrofoam and unrinsed cans with food particles on them. Here's a link to our recycling page with Whats In What's Out information on recycling: https://www.newhavenct.gov/gov/depts/pw/trash/recycling.htm
Thanks for reporting. We will address.

I’ll double check the toter to make sure none of those issues are there. If they are I’ll have to speak with the second floor tenant. Thank you.

Issue closed. If you need to report another issue please submit to See Click Fix or call Department of Public Works at (203) 946 - 7700. Thanks.

Thanks for fixing this request!