CONSIDERING THE AMOUNT OF PEOPLE THAT USE METRO ESCALATORS MEANING YOUNG OLDER AND DISABLED. IT IS VERY WRONG TO KEEP DOING PATCH UP JOBS INSTEAD OF GIVING PEOPLE WHAT THEY DSERVE AND PAY FOR. SOME PEOPLE .LIKE MYSELF FIND IT IMPOSSIBLE TO WALK UP AND DOWN THESE ESCALATORS. THE SAD PART IS THIS HAS BEEN GOING ON FOR YEARS AND YEARS. DOES METRO PLAN TO EVER GET THINGS RIGHT FOR THEIR CUSTOMERS. WHILE METRO CONTINUE TO GIVE LESS AND CHARGE MORE.WHAT ABOUT YOR CUSTOMERS???