Hillsborough Area Regional Transit Authority (HART) Neighbor

I am having issues unable to tap card at the bus not working. Have one with $0 and one with $7.00 either one is working ..needs your help

I am trying to load money onto my Flamingo card, but unable to do so. I need a call back as soon as possible because I need to use it today.

I have a new Flamingo Card that I got at the University Area Transit Center ticket window. My old card had a $65 monthly pass that had only been used 5 days. The lady at the ticket window said she transferred the balance, but it is not showing on the new card.

I put money on the wrong card and want to see if I can get it switched over.

I had $25.00 on my flamingo card on 4/27 and added $10.00 to equal $35.00. I used my card that same day and on Sunday and today, I have not seen any of the transactions I have made. Usually, it will automatically deduct the fee. But, the onboard shows zero dollars like nothing was deducted and that concerns me because I use Hartline and it is my only transportation. I just find it odd to see this and I want to understand why it is changing now.

My phone signed out of my flamingo app and I have tried to sign in but my password is not working. I requested to reset it and it sent an email but no instructions or email to create a new password. I need this card to go to work and I can't get in to give you the card number.

I put money on the wrong flamingo card and want to see if I can get the money transfer over to the card I originally wanted the money on.

I have the adult card and want my funds transfer over the my student card.

I loaded $6 on my Flamingo Account, but my account shows "invalid." I need a call back the Flamingo dept.

I purchase a 3-day pass on my virtual card. And it's not showing so I was not able to used. I want my money back.

I need to register my flamingo card... Don't know how to do it/need your help

I got a new phone and tried to link my account with the new phone (Virtual one) but I can't. Also is asking me for a security code/am not sure what this is ..Please need your help ASAP

The fare box keeps reading my card is invalid and I know I have money on my disabled card. The driver made me pay when I told them I had an issue with my card or the machine. I need this fixed like yesterday I do not have it to spend.

Jan the driver had the perfect personality to keep a bunch of rowdy bolts fans fresh off a playoff win happy and behaving! I’m always impressed with the streetcar service, but this was my best experience yet!

I am 7 months pregnant and a student trying to get on the bus today and I forgot my card home but I showed the driver my virtual card and it has money on it, can you please email me ASAP! The QR code to access transportation not to have trouble traveling on my return trip.