Crew can't empty recycling toters that have any contamination such as plastic bags, styrofoam and unrinsed cans with food particles on them. Here's a link to our recycling page with Whats In What's Out information on recycling: https://www.newhavenct.gov/gov/depts/pw/trash/recycling.htm
If you'd like to ask if an item can be recycled in collection check the tool found here:http://www.recyclect.com. Thanks for reporting. We will address.

Please leave recycling toter in front of the property. Thank you

We received your issue and will address it as soon as we can. Thanks for reporting.

Issue closed. If you need to report another issue please submit to See Click Fix or call Department of Public Works at (203) 946 - 7700. Thanks.