First step is to have Public Works inspect the location and make a determination about the sidewalk. If there is a city factor impacting the sidewalk's condition (ie. tree) then the city is responsible for grinding/repair. If damage is caused by wear/tear/neglect and would pose a safety hazard, we at Public Works will try to alleviate the hazard by patching it and then deem a full repair is the "resident's responsibility".

In some cases, if area being impacted is severe and involves more than one address, area can be reviewed by the Resource Allocation Committee for a major project. Engineering would oversee new sidewalk replacements.