Descrição
I scheduled a HARTPlus reservation for today going to the same place my wife and her companion were going to. The pickup times and destination were the same, yet two separate vans were sent to pick us up, that makes no sense. I would like this issue addressed by a supervisor.
também perguntou...
P. Direction of Travel: (type NA if not applicable)
R. n/a
R. n/a
P. Location or Route # (type NA if not applicable)
R. 10240 Palm River Rd
R. 10240 Palm River Rd
4 Comentários
zHART Customer Service - DO NOT ASSIGN REQUESTS (Oficial Verificado)
Reconhecido Customer Service-Carlos (Utilizador Registado)
Sincerely,
Your HART Customer Service Team!
Customer Service-Carlos (Utilizador Registado)
Fechado Van Operations Manager (Oficial Verificado)
I want to take a moment to thank you for contacting HART, and sharing your experience. I understand that we did not meet your expectations, and for that, I am sorry.
I am always looking for ways to improve our service, and customer feedback is essential in this process. I shared your words with the team to prevent this from happening in the future.
Thank you for choosing HART, and letting us know how our service affected your day.