Mô tả
I scheduled a HARTPlus reservation for today going to the same place my wife and her companion were going to. The pickup times and destination were the same, yet two separate vans were sent to pick us up, that makes no sense. I would like this issue addressed by a supervisor.
cũng đã hỏi...
Hỏi. Direction of Travel: (type NA if not applicable)
Đáp. n/a
Đáp. n/a
Hỏi. Location or Route # (type NA if not applicable)
Đáp. 10240 Palm River Rd
Đáp. 10240 Palm River Rd
4 Bình luậns
zHART Customer Service - DO NOT ASSIGN REQUESTS (Chính thức đã xác nhận)
Được thừa nhận Customer Service-Carlos (Người dùng đã đăng ký)
Sincerely,
Your HART Customer Service Team!
Customer Service-Carlos (Người dùng đã đăng ký)
Đã đóng Van Operations Manager (Chính thức đã xác nhận)
I want to take a moment to thank you for contacting HART, and sharing your experience. I understand that we did not meet your expectations, and for that, I am sorry.
I am always looking for ways to improve our service, and customer feedback is essential in this process. I shared your words with the team to prevent this from happening in the future.
Thank you for choosing HART, and letting us know how our service affected your day.