Good Morning- I apologize that you are unhappy with the state of your lawn as a result of vacuum leaf collection. As you are aware, leaf collection varies due to weather conditions, volume of leaves and a number of other factors. We are working internally to tweak the schedule to provide residents with a better level of service moving forward. After pulling GPS, our truck was in front of the residence in question in January, February and March. Currently, we are unable to provide replanting of grass to residents as a service. If you have any additional questions or concerns, please contact our main number at 919-435-9570 and ask to speak to the Assistant Director of Public Works. Thank you for contacting us.